Supporting the HR function of a NYC boutique hotel

Our Challenge A longtime client of Empowered Hospitality, a New York boutique hotel first utilized our services in 2017, when we provided HR training for a new generalist with deep operations experience but limited HR knowledge. Over the next few years, that generalist developed into a director-level role…

A premium CPG company seeks recruiting support for their growing team

Our Challenge Due to pandemic labor shortages, a growing CPG company was relying on outside agencies to staff their quickly growing production team. As a result, labor costs had ballooned by over 25%, while the management team still struggled to reliably staff their busy shifts. The business owner knew the solution…

Multi-state wine retail chain expands into food and beverage

Our Challenge A retail business looking to build out their food & beverage presence by opening several restaurant locations was in need of more robust HR support to manage the transition. Operating across three different states, they required updates to their HRIS system in addition to general HR support and leadership as they expanded. Project and change…

Family owened winery enlists HR support for the first time

Our Challenge As a long-time family-owned and operated business, the winery had never had a dedicated HR resource but had been advised by their operations consultant to seek out compliance support. As they continued to grow their operation and increased table service during the summer season, they needed…

Michelin starred wine bar seeking compliance guidance

Our Challenge A Michelin-starred natural wine bar was looking for HR compliance assistance, as well as a review of their core HR documents. The owners had created a positive, open culture but were concerned about the possible legal implications of missing paperwork and other HR compliance details. They…

Balancing compliance and a ‘rock and roll’ culture

Our Challenge An up-and-coming Brooklyn-based restaurant group wanted to protect their business from employment lawsuits while maintaining their signature, “rock and roll” culture. 80% of their GMs and Chefs were promoted from within and depended on the client’s senior leadership team to provide general leadership and employee relations skills. The company had never…

Organizational development for a 45-person HR team

Our Challenge A large, multi-state F&B operation faced challenges with high turnover, low employee satisfaction and suboptimal HRIS functionality. The existing HR team of 40+ highly skilled individuals lacked leadership and role clarity, leading to low morale within the HR team, which in turn impacted employees throughout the business. In the…

A new lease on leadership for a Miami-based restaurant group

Our Challenge A Miami-based restaurant group with over a decade in operation was exiting their current HR Director for financial reasons. They were looking for a flexible HR model to support their in-house HR Coordinator while guiding the owners through complex day-to-day HR situations. The company had historically…

Adaptable HR partnership for a fast-growing startup

Our Challenge After a successful series A, a quickly-growing startup was scaling quickly and looking for an HR solution to grow along with them. The startup blended hospitality and technology in a unique co-working concept, and E|H’s hospitality expertise resonated with its ethos. Our Solution One of E|H’s seasoned HR directors…

UK steakhouse empowers employees stateside

Our Challenge A highly regarded international restaurant group sought expert guidance to open their first NYC location. E|H was tasked with advising on NYC-specific compliance, helping to translate the company’s unique culture to the US market, and providing local on-site HR presence. E|H also would be responsible for…