About Us

We create workplaces where people thrive

Hospitality HR Consulting for Restaurants and Hospitality Businesses

At Empowered Hospitality, we provide specialized hospitality HR consulting to help restaurants and hospitality businesses build healthy, inclusive, and high-performing workplaces. Our team partners with hospitality leaders to strengthen workplace culture, support employees, and develop HR strategies that help teams grow and succeed.

Supporting Restaurants and Hospitality Businesses with HR Expertise

Our HR consulting services for restaurants and hospitality businesses help leaders navigate complex HR challenges while maintaining positive workplace cultures. From employee relations, payroll and compliance to training and HR strategy, we help hospitality teams build systems that support both their people and their business.

Service

Rise by lifting others

Integrity

Follow your true north

Adaptability

Embrace change

Courage

Be bold and brave

Core values

Our values guide how we support restaurants and hospitality businesses, helping leaders create workplaces where teams can thrive.

Meet Our Team

Each member of our team brings deep expertise in hospitality HR consulting and restaurant HR services. With diverse professional backgrounds and industry experience, we partner with hospitality leaders to build strong teams and create workplaces where people can succeed.

Sarah Diehl

Founder & Principal

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Joe Rollin

Partner & Strategic Advisor

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Kaeleigh Chow

Vice President of HR

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Laura Magali

Managing Director

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Emily Helms

Senior HR Director

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HR Systems

We specialize in HR technologies such as ADP, Paycom, Paylocity, Toast, JustWorks, Harri, BambooHR, Wisetail, ApplicantStack & more!

Melissa Kokai

HR Director

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Kelly Gladstone Izumi

HR Director

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Aurora Polanco

HR Director

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Kerry Garber

Client Services Director

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Raven Ford

HR Director

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Michelle Miller

Senior HR Consultant

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Keenan Cronyn

Senior HR Consultant

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Michel Lukas

Senior HR Consultant

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​Credentials

We have SHRM-CP, SCP, and PHR certifications, masters’ in HR and I/O psychology, and unsurpassed HR and hospitality experience.

Languages

We offer trainings and support in English, Spanish, French, and other languages, and often work with non-US based companies.

Heather Harbach

Senior Marketing Manager

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Whitney Sanchez

Senior HR Consultant

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Joe Song

Senior Talent Consultant

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Surije Zaineh

HR Consultant

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Amanda Davis

HR Consultant

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Tim Wolcott

HR Operations Consultant

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Laura Marshall

HR Consultant

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Hannah Khoury

HR Consultant

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Locations

We are based in the NYC metro area and support clients in major markets across the U.S.

Hospitality Expertise

Our team's firsthand hospitality experience helps us understand our industry's unique operational, compliance, and people challenges.

Kami Frota

Senior Finance & Operations Manager

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Ann Nguyen

Senior HR Associate

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Kevin Conroy

Senior Talent Associate

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Elizabeth Mosbaek

Senior HR Operations Associate

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Billy Berces

Senior HR Associate

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Syrus Scott

HR Associate

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Amaar Clemente

HR Associate

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Camille Pavelko

HR Associate

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One-Size-Fits-One

We build practical and efficient strategies tailored for each unique restaurant and hospitality team we partner with.

People-First Growth

We help hospitality businesses create strong people foundations that support sustainable growth, retention, and long-term success.

Devon Stein

HR Associate

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Vincent Robustello

Talent Associate

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Vianka Sanchez

HR Associate

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Olivia Glassman

HR Operations Associate

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Build Your Career in Hospitality HR

YOU thrive in a collaborative, fast-paced environment and love learning new things. You're gritty, adaptable, and resourceful, and you bring positive energy to the people around you. You hold yourself to exceptionally high standards, take pride in your work, and are always looking for ways to improve. Most of all, you're passionate about helping hospitality businesses build stronger teams and better workplaces.

WE empower our team to learn, grow, and lead. At Empowered Hospitality, we're building a team of ambitious professionals who take pride in their work and care deeply about the success of our clients. We value ownership, accountability, and a strong bias toward action. We trust our team to solve problems, make decisions, and drive outcomes. We invest in each other's growth, celebrate great work, and continuously raise our standard of excellence.

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Let’s Build a Smarter People Strategy

If you’re looking for outsourced hospitality HR support, restaurant executive search, payroll support, fractional HR leadership, hourly recruiting help, or anything in between, we’re ready to help. Let’s talk about your people!