Our Challenge E|H was engaged by a popular East Village bar to conduct a full HR compliance audit and help standardize their onboarding process. The business had recently partnered with a venture capital firm and needed to update its HR practices to meet the VC firm’s risk management…
Our Challenge An upscale hospitality group with ambitious growth plans lacked a cohesive recruiting strategy to guide their reopening from the pandemic. A decentralized and inconsistent recruiting processes burdened individual unit managers with sourcing, interviewing and hiring. E|H was engaged to provide HR support for one of the…
Our Challenge An iconic restaurant group in New York City had recently invested in digital onboarding and HR solutions through Harri. Their goal was to enhance overall employee document compliance after being targeted repeatedly by an aggressive and litigious attorney. The group engaged E|H to assist in the…
Our Challenge The two co-owners of a highly-anticipated West Village wine bar engaged E|H in the months leading up to their opening. With no prior hospitality experience, they were immensely risk-averse and looked to E|H to ensure their business was protected and prepared for a smooth opening. Key tasks included selecting…
Our Challenge A multi-unit restaurant group based in New Jersey engaged E|H to provide educational workshops to their management and restaurant teams as well as compliance and general HR support for their growing business. As a growing business without internal HR, the management team wanted the peace of…
Our Challenge A chef-driven restaurant group had a newly promoted HR generalist with extensive F&B management experience but no formal HR background. The leadership team needed a flexible solution to mentor the HR generalist and support their growing staff as they emerged from the pandemic and opened a…
Our Challenge A multi-unit chef-driven restaurant group based in New York City eliminated their HR director role during the Covid-19 pandemic and needed immediate support for day-to-day HR tasks such as onboarding, benefits enrollments, and payroll. The company was unsure of the specific skillset needed to support the HR function,…
Our Challenge A venture capital firm was looking to build a capable, consistent HR foundation across its diverse and growing restaurant portfolio. Their investments were in classic, well-known New York City establishments, many of which had never had an official HR presence. With multiple acquisitions planned for the future, the…
Our Challenge A unique business blending the restaurant industry and the textile design world had a small team with no dedicated HR support. The owner was concerned about employee relations, having previously experienced the tense exit of a senior employee. With only ten employees, hiring a full-time HR…
One of the most common questions we have been receiving at Empowered Hospitality recently is around tipping. How to navigate tipping in the age of COVID-19, when our staffing structure has completely changed? While the rules governing tipping have not changed, our environment has. Many owners and operators are left considering…