Employee Engagement & Development

Newly opened wine bar builds HR infrastructure for long-term growth


1 location and 15 employees


West Village, NYC

Our Challenge

The two co-owners of a highly-anticipated West Village wine bar engaged E|H in the months leading up to their opening. With no prior hospitality experience, they were immensely risk-averse and looked to E|H to ensure their business was protected and prepared for a smooth opening. Key tasks included selecting and implementing an HRIS, educating and upskilling the owners and management team on leading HR practices, building an excellent employer value proposition, and helping to recruit and hire the new team.

Our Solution

E|H began by developing the company’s recruiting and onboarding tools and SOPs, taking every opportunity to educate the team on the “why” behind these HR best practices. As part of building the HR foundation, our team implemented standard processes and procedures, developed an employee handbook and created other culture-oriented materials for the new staff. We also supported their new team with various HR-related requests and questions that typically come with opening a new business.

The Results

The owners opened their wine bar with confidence, knowing their HR practices were sound—from payroll to new hire paperwork to all of the other specific NY compliance measures. E|H worked closely with the company’s HR technology and payroll partners to implement smart solutions, enabling company growth and giving the owners more time to focus on the other facets of a new business.

“I love being an integral part of this team, from the owners and management to all the team members—they have certainly created a community worthy of wine lovers.”

— E|H consultant

Recent insights

Meet the experts

Kaelin Pratt

HR Associate

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Joe Song

Senior Talent Associate

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Support that fits the way you do business

While our clients differ by size and industry, all of our HR services are designed to provide expert help where you need it the most. Once we learn the ins and outs of your business, we'll customize our support to your culture, budget and timeline.

How can we help?

Whether you have a specific need in mind or would simply like to discuss your options, we would be happy to have a free consultation. Reach out today and our team will be in touch!