Macari

Sarah began her career in restaurant operations with Hillstone Restaurant Group, becoming one of the youngest general managers at a $10m+ location before transitioning to a corporate HR role. After several years as an HR director, however, her position was eliminated, prompting her to pursue a similar HR leadership role in NYC's bustling hospitality industry. To her dismay, many of the small hospitality businesses she was drawn to simply did not need full-time HR support, despite their struggle with HR. In many of these initial conversations, Sarah instinctively pivoted her interview into a strategy session, focusing not on her career goals but on the HR needs of each business - often offering to complete small HR projects as a freelancer. A few months of working in this capacity was all Sarah needed to embrace her calling to build a sustainable, scalable consulting business. Empowered Hospitality was born. Sarah earned her bachelor’s in political science with honors from Yale and holds SHRM-SCP, WSET Advanced (Wine & Spirits Educational Trust), and CSW (Certified Specialist of Wine) certifications. Sarah was selected as a 2021 Tory Burch Foundation Fellow for her passion for building an equitable, collaborative, and socially conscious small business, is a perennial speaker at the annual FAB Conference in Charleston, SC, a frequent panelist on topics related to people and organization for the James Beard Foundation, and a guest lecturer at the School of Hospitality Administration at Boston University.

What is your ideal restaurant experience?

Visiting home in Massachusetts always involves a highly anticipated trip to the local clam shack, where we would go in the summertime as kids. There's no happiness quite like catching up with friends and family over fried clams and 'lobstah' rolls in a place with so many memories!

What does "creating workplaces where people thrive" mean to you?

Creating workplaces where people thrive means fostering growth, transparency, and well-being. It means defining the larger purpose that drives you and building a team that believes equally in that purpose.

Gabriel's upbringing in the Bronx fostered his deep appreciation for home cooking, as he discovered a love for the incredible creations crafted by his mom and grandmother in the comfort of their own kitchen. Embarking on his hospitality journey at the young age of sixteen, Gabriel started out as a short order cook, returning to the industry after earning his bachelor's in chemistry. Gabriel's passion for food led him to work in quick service restaurants, rising quickly through the ranks to general manager and director of operations roles. Leveraging his background in operations, Gabriel later found an opportunity to apply his expertise to HR strategies, focusing on recruitment, compliance, and employee satisfaction. As a SHRM Certified Professional with an unwavering commitment to employee well-being, Gabriel finds inspiration in the intersection of his profession with his other passions, including interior design, real estate, and music.

What is your ideal restaurant experience?

Coming from a background in quick service restaurants, my attention has typically been centered on the presentation and taste of the food itself rather than a restaurant's atmosphere and ambiance. However, I have come to appreciate that some of my favorite spots are truly breathtaking - captivating you with their ambiance. On the other hand, I have also discovered hidden gems that may appear basic in appearance but surprise you with their remarkable flavors. For me, the ideal experience lies in the emphasis placed on the food itself and the genuine passion that comes through in every bite.

What does "creating workplaces where people thrive" mean to you?

Creating a workplace where people thrive, to me, means fostering an environment that promotes the growth, well-being, and overall success of every individual within the organization. It entails cultivating a culture of respect, inclusivity, and support, where employees feel valued, empowered, and inspired to reach their full potential.