Since her first job as a host, Laura knew she belonged in hospitality. After studying hospitality at Boston University, she built a foundation in operations at Hillstone Restaurant Group, thriving in the service-focused, high intensity environment. Eager for growth, Laura then joined California startup Eureka! Restaurant Group's 8th location as a general manager, later becoming a senior training manager as the group expanded to 22 locations. 5 years later, Laura pursued a challenging role as an HR and training leader at Alicart (the name behind iconic NYC restaurants Carmine’s and Virgil’s), eventually becoming the chief of staff and working across HR, finance, marketing, operations, and catering. Laura brought her passion and experience for human resources, project management, and the restaurant industry to Empowered Hospitality in May 2022.
Ideal Restaurant Experience
Ideal restaurant experiences for me always start with the vibe I get, from calling to make a reservation to walking through the door. Is the team working cohesively in an effortless tango? Can you taste the pride in the food? Is the music on-point? Most importantly, how is my company? All of these factors go into a restaurant experience that gets it right!
What does "creating workplaces where people thrive" mean to you?
Creating a workplace where people are being challenged and supported with their own personal goals and have an open forum with their leaders to discuss their own opportunities.