Restaurant Manager

Emily has over 15 years of experience as a hospitality operations and HR leader. Her passion developed at a young age in her family’s restaurants, and, after an early career managing museums, she returned to her roots in hospitality and relocated to NYC. There, she joined the James Beard Award-winning restaurant group, Officina 1397 (Via Carota, Bar Pisellino & I Sodi). A student at heart, Emily now lives her passion as a human resources leader supporting those she knows best: restaurants and their people. Combining hands-on hospitality experience with leadership, organization, and problem-solving skills, Emily is a high-impact partner to her clients. Emily's bachelor's is in art history from the University of Minnesota. She is also a level 1 sommelier and a SHRM certified professional (SHRM-CP).

What is your ideal restaurant experience?

My ideal restaurant experience is one where I learn something new. I am most impressed by those who are knowledgeable and excited about the food and beverage they are serving. We often choose restaurants based on the unique cultural offering they provide, one that is outside of what we may cook for ourselves at home. Coming away from a dining experience with a new perspective on seasonality, or a new understanding of history, is so special and part of what makes restaurant staff so important.

What does "creating workplaces where people thrive" mean to you?

A workplace atmosphere that supports creativity, encourages growth, and challenges stereotypes is one where people thrive. I believe in developing workplaces that provide a supportive training and education program while still allowing employees to develop a sense of ownership over their products and presentation.

Chris's passion for hospitality began while studying communications and business at Oglethorpe University, while working as a barback at a local Atlanta bar. He loved the hectic pace of a dinner rush and learned the importance of working with a team that provided a place to learn. This early experience sparked passion for the fast-paced nature of the industry, which has carried through over 20 years in HR and Operations. Chris has since owned a beloved neighborhood bar in Atlanta, managed operations for major concert venues and festivals, and developed deep HR expertise within the luxury fitness industry. With a strong belief in creating a supportive and engaging workplace, Chris focuses on employee experience and fostering a well-rounded work environment where people can have fun and feel confident in the team around them.

What is your ideal restaurant experience?

My ideal restaurant experience is a local bar where it’s evident that the patrons and staff know each other. No matter where it is, I want it to feel like I'm walking into a place where people have sat in the same seats for years and always welcome a new face. The food is simple but good, and great music is playing. The service is casual and friendly, with an engaged and attentive staff.

What does "creating workplaces where people thrive" mean to you?

Creating a workplace where people thrive means establishing a supportive structure, allowing room for feedback in every direction, and providing opportunities for growth. It’s essential to create a balance that allows people to live fulfilling lives outside of work. When employees feel supported and valued, they are more likely to thrive in their roles.