Restaurant Manager

Growing up in an Italian household filled with heaping bowls of casual home cooking and endless hours gathered around the kitchen table, Kristyn knew from a very young age that no matter what she did for a living, it would involve food. She has never strayed from that mentality. After moving to New York City on a whim, Kristyn began private cooking for families, then fell into restaurant marketing and eventually hospitality recruiting. Throughout Kristyn's career, she gained experience with high volume hourly recruiting, career site development, and all things marketing - from overseeing and managing job ad spend and performance, managing media platforms, supporting new restaurant openings, and managing employer brands. In addition to being an all-star recruiter and marketing authority, Kristyn is a food marketing graduate of Saint Joseph’s University and also has a culinary certification from Le Cordon Bleu London.

Ideal Restaurant Experience

This is tough! Most recently, my favorite restaurant experience was at Madre in Greenpoint. I love any seat with a view of the kitchen, but more importantly – it was almost as if the staff was psychic. For example, as soon as we finished a bowl of pasta, they dropped piping hot bread at the table to mop it up instead of just clearing the plate. The food and cocktails were spectacular. I can’t wait to go back.

What does creating workplaces where people thrive mean to you?

I think a big part of this overall is transparency. In addition, creating an environment that encourages people to show up as their authentic selves, and one that celebrates our wins but also sees the positive in our disappointments (this is how we learn right?). An environment that not only promotes growth, but also welcomes new ideas and allows individuals to carve their own paths.

Kelly’s career in hospitality began early, working in local San Diego restaurants in high school and returning years later with a psychology degree and an interest in people development. After five years of steadily increasing responsibility, Kelly committed herself even more fully to the industry by not only attending the Culinary Institute of America but by graduating as Valedictorian, earning multiple achievement awards as well. From the CIA, the NYC market beckoned - leading Kelly to excel first at Hillstone Restaurant Group and later at DIG Food Group, overseeing operations in single and multi-unit capacities, participating in more than 15 restaurant openings and training over 100 salaried restaurant leaders. A major source of pride for Kelly was opening DIG’s first teaching kitchen, a live restaurant focused on training culinary fundamentals and achieving ever higher operational and culinary standards. An enthusiastic advocate for personal and professional development, Kelly is thrilled to bring her operational experience to clients in support of creating better workplaces with Empowered.

Ideal Restaurant Experience

I love a bar seat. In my experience, you get some of the most memorable service experiences when you pull up and say hi to the bartender. I’m also a big fan of a small, dark, bistro that smells like booths and serves classic French fare - moules frites, salad Lyonnaise and a cold martini.

What does creating workplaces where people thrive mean to you?

I believe in creating workplaces where people feel safe and supported to be themselves. In my experience, peak productivity comes when individuals feel invested in what they are creating and feel empowered to use their experience to shape the work.