HR Director

Since her first job as a host, Laura knew she belonged in hospitality. After studying hospitality at Boston University, she built a foundation in operations at Hillstone Restaurant Group, thriving in the service-focused, high intensity environment. Eager for growth, Laura then joined California startup Eureka! Restaurant Group's 8th location as a general manager, later becoming a senior training manager as the group expanded to 22 locations. 5 years later, Laura pursued a challenging role as an HR and training leader at Alicart (the name behind iconic NYC restaurants Carmine’s and Virgil’s), eventually becoming the chief of staff and working across HR, finance, marketing, operations, and catering. Laura brought her passion and experience for human resources, project management, and the restaurant industry to Empowered Hospitality, where she continues to serve our industry with enthusiasm.

What is your ideal restaurant experience?

I love a cozy booth and good company! The opportunity to really enjoy the food and ambiance, take your time and enjoy who you’re with. This is where you can really build special memories together.

What does "creating workplaces where people thrive" mean to you?

Creating a workplace where people are supported with their own personal goals and have an open forum with their leaders to discuss their own opportunities. When people are engaged and given the opportunity to grow personally and professionally, they thrive.

Emily is a career hospitality professional with over 20 years' experience in beverage and front of house leadership roles. Emily worked in San Diego, San Francisco and Philadelphia before finding her home in Brooklyn, NY, where she pivoted her career to recruiting during the pandemic. Emily's passion for fostering relationships, service-oriented mindset, and entrepreneurial spirit help her establish lasting partnerships with her clients. Emily earned her bachelor's in social science with a minor in women's studies from the University of Rhode Island, and has completed certifications in entrepreneurship, employee relations and sales strategy. Emily is also a SHRM certified professional (SHRM-CP).

What is your ideal restaurant experience?

My go-to place for both comfort and nostalgia is Clover Club in Brooklyn, NY. The atmosphere is dark yet welcoming. Clover Club has done a fabulous job of combining a prohibition-era vibe with modern comforts and service. They offer live music, a cozy back room with a fireplace, and a cocktail selection that is second to none. I have shared some of my best NYC memories with industry friends and colleagues at the bar. It is the type of place where "everyone knows your name!"

What does "creating workplaces where people thrive" mean to you?

Creating workplaces where people thrive means being transparent and candid with employees about their work and setting realistic goals for them to exceed! Constructive communication that allows them to develop professionally and puts them on a path for success. Cultivating a collaborative culture empowers employees to offer their insights—consistently challenging and recognizing their work, creating a balance that fosters achievement.