Director of Operations

Allysun's passion for hospitality began with her first foray into New York's diverse restaurant culture at Chanterelle, an institution in the downtown Manhattan fine dining scene. It was here that she saw firsthand the positive impact a people-first culture can have on a business. When she later joined the service team at a cheese and wine bar as a manager, her now 10+ year journey to become an effective operations and human resources leader began in earnest. And now having been a general manager of several iconic brands and esteemed New York restaurants, Allysun knows what it takes to lead a successful team. Beyond leading teams, Allysun strongly advocates a people-first approach for all hospitality businesses. Allysun holds a B.A. in English literature from the University of Tennessee, an M.A. in experimental humanities from New York University, and a PMP certification from the Project Management Institute.

Ideal Restaurant Experience

I love a low-key spot that’s brimming with creativity, where bartenders and line cooks have freedom to present new ideas. You can always tell when the staff is free to express themselves because the food, drinks and atmosphere are unpredictable and different each time you visit.

What does "creating workplaces where people thrive" mean to you?

Creating a workplace where employees feel genuinely seen and heard, where their personal goals are prioritized, and where they can be regularly challenged to expand their skills.

Jerryn discovered her interest in HR and recruiting through a college project, marketing to job candidates the benefits, perks, and unique culture of a local insurance company. This experience was an important lesson that all companies - even those in an industry rarely considered glamorous - can create a culture where people feel supported and can thrive. After college, Jerryn pursued sales positions in fashion, beauty and retail, where she sought out projects in employee relations and communications, ultimately leading her company's recruiting efforts and learning programs. Today, Jerryn continues to grow her career with Empowered Hospitality, helping to build thriving work environments by attracting and developing great talent.

Ideal Restaurant Experience

I am pretty low maintenance when it comes to being a guest at a restaurant. If the staff is approachable, the food is delicious, and the restaurant is clean, you will see me again. That said, I love going someplace with a view, whether it's by the water or on a rooftop!

What does "creating workplaces where people thrive" mean to you?

People thrive at work when they feel included, supported, and challenged. There is open and respectful communication between team members because a community of trust and transparency has been built.