ALT for Living

Sarah began her career in restaurant operations with Hillstone Restaurant Group, becoming one of the youngest general managers at a $10m+ location before transitioning to a corporate HR role. After several years as an HR director, however, her position was eliminated, prompting her to pursue a similar HR leadership role in NYC's bustling hospitality industry. To her dismay, many of the small hospitality businesses she was drawn to simply did not need full-time HR support, despite their struggle with HR. In many of these initial conversations, Sarah instinctively pivoted her interview into a strategy session, focusing not on her career goals but on the HR needs of each business - often offering to complete small HR projects as a freelancer. A few months of working in this capacity was all Sarah needed to embrace her calling to build a sustainable, scalable consulting business. Empowered Hospitality was born.

Sarah earned her bachelor’s in political science with honors from Yale University, and holds her SHRM-SCP, WSET Advanced Certification (Wine & Spirits Educational Trust), and CSW (Certified Specialist of Wine). Sarah was selected as a 2021 Tory Burch Foundation Fellow for her passion for building an equitable, collaborative, and socially-conscious small business, is a perennial speaker at the annual FAB Conference in Charleston, SC, and is a guest lecturer at the School of Hospitality Administration at Boston University.

Ideal Restaurant Experience

Visiting home in Massachusetts always involves a highly-anticipated trip to the local clam shack, where we would go in the summertime as kids. There's no happiness quite like catching up with friends and family over fried clams and 'lobstah' rolls in a place with so many memories!

What does "creating workplaces where people thrive" mean to you?

Creating workplaces where people thrive means fostering growth, transparency, and well-being. It means defining the larger purpose that drives you, and building a team that believes equally in that purpose.

Kelly’s career in hospitality began early, working in local San Diego restaurants in high school and returning years later with a psychology degree and an interest in people development. After five years of steadily increasing responsibility, Kelly committed herself even more fully to the industry by not only attending the Culinary Institute of America but by graduating as Valedictorian, earning multiple achievement awards as well. From the CIA, the NYC market beckoned - leading Kelly to excel first at Hillstone Restaurant Group and later at DIG Food Group, overseeing operations in single and multi-unit capacities, participating in more than 15 restaurant openings and training over 100 salaried restaurant leaders. A major source of pride for Kelly was opening DIG’s first teaching kitchen, a live restaurant focused on training culinary fundamentals and achieving ever higher operational and culinary standards. An enthusiastic advocate for personal and professional development, Kelly is thrilled to bring her operational experience to clients in support of creating better workplaces with Empowered.

Ideal Restaurant Experience

I love a bar seat. In my experience, you get some of the most memorable service experiences when you pull up and say hi to the bartender. I’m also a big fan of a small, dark, bistro that smells like booths and serves classic French fare - moules frites, salad Lyonnaise and a cold martini.

What does creating workplaces where people thrive mean to you?

I believe in creating workplaces where people feel safe and supported to be themselves. In my experience, peak productivity comes when individuals feel invested in what they are creating and feel empowered to use their experience to shape the work.