Archive for People Strategy

Supporting the HR function of a NYC boutique hotel

Our Challenge A longtime client of Empowered Hospitality, a New York boutique hotel first utilized our services in 2017, when we provided HR training for a new generalist with deep operations experience but limited HR knowledge. Over the next few years, that generalist developed into a director-level role…

Organizational development for a 45-person HR team

Our Challenge A large, multi-state F&B operation faced challenges with high turnover, low employee satisfaction and suboptimal HRIS functionality. The existing HR team of 40+ highly skilled individuals lacked leadership and role clarity, leading to low morale within the HR team, which in turn impacted employees throughout the business. In the…

Adaptable HR partnership for a fast-growing startup

Our Challenge After a successful series A, a quickly-growing startup was scaling quickly and looking for an HR solution to grow along with them. The startup blended hospitality and technology in a unique co-working concept, and E|H’s hospitality expertise resonated with its ethos. Our Solution One of E|H’s seasoned HR directors…

UK steakhouse empowers employees stateside

Our Challenge A highly regarded international restaurant group sought expert guidance to open their first NYC location. E|H was tasked with advising on NYC-specific compliance, helping to translate the company’s unique culture to the US market, and providing local on-site HR presence. E|H also would be responsible for…

Strategic people leadership for growing restaurant portfolio

Our Challenge A venture capital firm was looking to build a capable, consistent HR foundation across its diverse and growing restaurant portfolio. Their investments were in classic, well-known New York City establishments, many of which had never had an official HR presence. With multiple acquisitions planned for the future, the…

Ending your HR year right

Empowered Hospitality‘s end-of-year HR compliance checklist December is a daunting month, and even the best of us let reporting and paperwork pile up in the midst of the holiday scramble. Alleviate your stress by having a simple, structured road map so you can unplug when family time matters…