Archive for People Strategy

Supporting the HR function of a NYC boutique hotel

Our Challenge A longtime client of Empowered Hospitality, a New York boutique hotel first utilized our services in 2017, when we provided HR training for a new generalist with deep operations experience but limited HR knowledge. Over the next few years, that generalist developed into a director-level role…

Organizational development for a 45-person HR team

Our Challenge A large, multi-state F&B operation faced challenges with high turnover, low employee satisfaction and suboptimal HRIS functionality. The existing HR team of 40+ highly skilled individuals lacked leadership and role clarity, leading to low morale within the HR team, which in turn impacted employees throughout the business. In the…

Adaptable HR partnership for a fast-growing startup

Our Challenge After a successful series A, a quickly-growing startup was scaling quickly and looking for an HR solution to grow along with them. The startup blended hospitality and technology in a unique co-working concept, and E|H’s hospitality expertise resonated with its ethos. Our Solution One of E|H’s seasoned HR directors…

UK steakhouse empowers employees stateside

Our Challenge A highly regarded international restaurant group sought expert guidance to open their first NYC location. E|H was tasked with advising on NYC-specific compliance, helping to translate the company’s unique culture to the US market, and providing local on-site HR presence. E|H also would be responsible for…

Strategic people leadership for growing restaurant portfolio

Our Challenge A venture capital firm was looking to build a capable, consistent HR foundation across its diverse and growing restaurant portfolio. Their investments were in classic, well-known New York City establishments, many of which had never had an official HR presence. With multiple acquisitions planned for the future, the…