Kaeleigh Chow

Kaeleigh's hospitality career began at a young age, working for a mom-and-pop establishment in her hometown in Connecticut. A high school field trip to The Culinary Institute of America significantly impacted her, driving her to graduate early from Fordham University and pursue a second degree at CIA. During her time at CIA and since graduating, she has accumulated nearly fifteen years of operations and human resources experience at esteemed restaurant groups including Myriad, Patina, USHG, and Make It Nice. Her love of the industry and respect for hospitality professionals drove her to focus her full attention on human resources, where she most recently supported the Thomas Keller Restaurant Group and Elior North America. In addition to earning a bachelor's degree in mathematics and economics from Fordham University and a degree in culinary arts from The Culinary Institute of America, Kaeleigh also earned an MBA from Pace University and holds an SPHR designation from HRCI.

What is your ideal restaurant experience?

My love of the industry started with comforting environments that feel genuine and authentic. This essential element of making people happy through hospitality, paired with my deep respect the perseverance it takes, brings me home every time. That’s always at the heart of what I look for in a dining experience.

What does "creating workplaces where people thrive" mean to you?

It means everything. I’ve been very fortunate to work at companies with cultures I’m proud of. One core value that has always resonated above others is integrity: “perform your work selflessly, honestly, and caringly.” I believe that doing so humbly and with awareness fosters the type of work environment that makes our industry better every day.