Hospitality HR Consulting for Restaurants and Hospitality Businesses
At Empowered Hospitality, we provide specialized hospitality HR consulting to help restaurants and hospitality businesses build healthy, inclusive, and high-performing workplaces. Our team partners with hospitality leaders to strengthen workplace culture, support employees, and develop HR strategies that help teams grow and succeed.
Supporting Restaurants and Hospitality Businesses with HR Expertise
Our HR consulting services for restaurants and hospitality businesses help leaders navigate complex HR challenges while maintaining positive workplace cultures. From employee relations and compliance to HR strategy and leadership support, we help hospitality teams build systems that support both people and business growth.
Service
Rise by lifting others
Integrity
Follow your true north
Adaptability
Embrace change
Courage
Be bold and brave
Core values
Our values guide how we support restaurants and hospitality businesses, helping leaders create workplaces where teams can thrive.
Meet Our Team
Each member of our team brings deep expertise in hospitality HR consulting and restaurant HR services. With diverse professional backgrounds and industry experience, we partner with hospitality leaders to build strong teams and create workplaces where people can succeed.
Joe Rollin
Partner & Strategic Advisor
Jessica Carnam
Senior Client Services Director
Kaeleigh Chow
Senior HR Director
Laura Magali
Senior Client Services Director
HR Systems
We specialize in HR technologies such as ADP, Paycom, Paylocity, Toast, JustWorks, Harri, BambooHR, Wisetail, ApplicantStack & more!
Emily Helms
Senior HR Director
Melissa Kokai
HR Director
Kelly Gladstone Izumi
HR Director
Aurora Polanco
HR Director
Sameer Vashisht
Client Services Director
Kerry Garber
Client Services Director
Raven Ford
HR Director
Michelle Miller
Senior HR Consultant
​Credentials
We have SHRM-CP, SCP, and PHR certifications, masters’ in HR and I/O psychology, and unsurpassed HR and hospitality experience.
Languages
We offer trainings and support in English, Spanish, French, and other languages, and often work with non-US based companies.
Keenan Cronyn
Senior HR Consultant
Michel Lukas
Senior HR Consultant
Heather Harbach
Senior Marketing Manager
Whitney Sanchez
HR Consultant
Joe Song
Talent Consultant
Surije Zaineh
HR Consultant
Amanda Davis
HR Consultant
Tim Wolcott
HR Operations Consultant
Locations
We are based in the NYC metro area and support clients in major markets across the U.S.
Hospitality Expertise
Our team's firsthand hospitality experience helps us understand our industry's unique operational, compliance, and people challenges.
Laura Marshall
HR Consultant
Hannah Khoury
HR Consultant
Kami Frota
Finance Manager
Ann Nguyen
Senior HR Associate
Kevin Conroy
Senior Talent Associate
Elizabeth Mosbaek
Senior HR Operations Associate
Billy Berces
HR Associate
Syrus Scott
HR Associate
One-Size-Fits-One
We build practical and efficient strategies tailored for each unique restaurant and hospitality team we partner with.
People-First Growth
We help hospitality businesses create strong people foundations that support sustainable growth, retention, and long-term success.
Amaar Clemente
HR Associate
Camille Pavelko
HR Associate
Angel Butron
Talent Associate
Devon Stein
HR Associate
Brandon McCollum
Talent Associate
Vianka Sanchez
HR Associate
Richard Gan
HR Associate
Build Your Career in Hospitality HR
YOU thrive in a collaborative, fast-paced environment and love learning new things. You’re gritty, adaptable, and resourceful—a source of positive energy for the people around you. You’re an HR enthusiast (yes, we said it) who’s passionate about supporting teams and building great workplaces in the hospitality industry.
WE empower our team to learn, grow, and lead. At Empowered Hospitality, we’re a group of hospitality HR consultants who care deeply about helping restaurants and hospitality businesses create stronger teams and better workplaces. We encourage creativity, collaboration, and inclusive thinking in everything we do.
Learn about E|H careers
