Olivia Glassman

Olivia is a hospitality HR professional with eight years of specialized experience, with a focus on payroll operations and compliance. She began her career as a server during college, where she developed a deep appreciation for the fast-paced, guest-centered nature of the industry. This perspective continues to shape her people-first approach today. Over the course of her career, Olivia has supported HR functions across a diverse range of hospitality businesses, from music venues to fine dining establishments. She is known for her methodical, detail-oriented approach, bringing structure and clarity to complex processes while ensuring accuracy, efficiency, and consistency.

What is your ideal restaurant experience?

I love discovering new dishes and cuisines, but my ideal restaurant experience is a relaxed, coastal setting where I can unwind with fresh, uncomplicated seafood and good company. Genuine, attentive service that feels natural and not forced is what truly makes it special.

What does “creating workplaces where people thrive” mean to you?

It means fostering a culture where everyone is aligned around a shared goal and empowered to contribute in their own way. It is about recognizing individual strengths, encouraging collaboration, and ensuring every team member feels valued, respected, and heard. When people feel supported and confident, they are able to deliver exceptional experiences for both their team and their guests.