Great businesses are powered by great people, and great people thrive in great workplaces. At Empowered Hospitality, our experts are trained to promote a healthy, inclusive and positive culture, highlighting at every opportunity what makes our clients unique. Because when your people thrive, your business thrives.
Our roots are in hospitality, an industry plagued by high turnover, rising costs, and near-constant litigation, and whose employees–over 10% of the US workforce–often fall victim to harassment, wage theft, and other harmful influences. But there are bright spots. We strive to bring out the best in our industry, building workplaces where employees at all levels are empowered to succeed.
We support hundreds of businesses by building their HR infrastructures, establishing a strong culture and helping them harness their teams’ potential. We are passionate about empowering business leaders and employees to achieve great things together.


Service
Rise by lifting others
Integrity
Follow your true north
Adaptability
Embrace change
Courage
Be bold and brave
Core values
Our core values motivate everything we do. Whether we're onboarding new employees, updating documents, or planning a new opening, our team is excited to bring our energy and our ethos with us wherever we go.
Meet Our Team
Each member of our team brings their unique professional background and expertise to the table. Experienced, credentialed and passionate, we help leaders manage HR so they can focus on what they do best.


Joe Rollin
Strategic Advisor

Jessica Carnam
Senior Client Services Director

Kaeleigh Chow
Senior HR Director

Laura Magali
Senior Client Services Director
HR Systems
We specialize in HR technologies such as ADP, Paycom, Paylocity, Toast, JustWorks, Harri, BambooHR, Wisetail, ApplicantStack & more!

Melissa Kokai
HR Director

Kelly Gladstone Izumi
HR Director

Bradley Knebel
Client Services Director

Emily Helms
HR Director

Kerry Garber
Client Services Director

Michelle Miller
Senior HR Consultant

Aurora Polanco
Senior HR Consultant
Credentials
We have SHRM-CP, SCP, and PHR certifications, masters’ in HR and I/O psychology, and unsurpassed HR and hospitality experience.

Raven Ford
Senior HR Consultant

Michel Lukas
Senior HR Consultant

Keenan Cronyn
Senior HR Consultant

Chris Cooper
HR Consultant

Kami Frota
Finance Manager

Joe Song
Talent Consultant
Languages
We offer trainings and support in English, Spanish, French, and other languages, and often work with non-US based companies.

Surije Zaineh
HR Consultant

Amanda Davis
HR Consultant

Tim Wolcott
Senior HR Associate

Samin Sayyed
Senior HR Associate

Gabriel Suarez
Senior HR Associate

Laura Marshall
Senior HR Associate

Syrus Scott
HR Associate

Ann Nguyen
HR Associate
Locations
We are primarily based in the NYC metro area, but support clients across the US in many major markets.

Kevin Conroy
Talent Associate

Camille Pavelko
HR Associate

Billy Berces
HR Associate

Angel Butron
Talent Associate
Work with us!
YOU thrive in a collaborative, fast-paced work environment, and love to learn. You're gritty, adaptable, and resourceful. A source of positive energy. An HR nerd (yep, we said it) who wants to work with great people in a place where the sky’s the limit.
WE empower our people to learn, grow and lead - to be creative, open-minded and inclusive. We offer unparalleled work flexibility, great benefits, a 401(k) + match, generous paid time off and company holidays, tons of team events — and that’s just the beginning!
Learn about E|H careers







