Delicious Hospitality Group

Allysun's passion for hospitality began with her first foray into New York's diverse restaurant culture at Chanterelle, an institution in the downtown Manhattan fine dining scene. It was here that she saw firsthand the positive impact a people-first culture can have on a business. When she later joined the service team at a cheese and wine bar as a manager, her now 10+ year journey to become an effective operations and human resources leader began in earnest. And now having been a general manager of several iconic brands and esteemed New York restaurants, Allysun knows what it takes to lead a successful team. Beyond leading teams, Allysun strongly advocates a people-first approach for all hospitality businesses. Allysun holds a B.A. in English literature from the University of Tennessee, an M.A. in experimental humanities from New York University, and a PMP certification from the Project Management Institute.

Ideal Restaurant Experience

I love a low-key spot that’s brimming with creativity, where bartenders and line cooks have freedom to present new ideas. You can always tell when the staff is free to express themselves because the food, drinks and atmosphere are unpredictable and different each time you visit.

What does "creating workplaces where people thrive" mean to you?

Creating a workplace where employees feel genuinely seen and heard, where their personal goals are prioritized, and where they can be regularly challenged to expand their skills.

After studying fashion design at FIT, Michelle worked as a designer for renowned clients such as Givenchy, Ralph Lauren, and Ranjana Khan before pivoting her artistic talents to food. Michelle earned a certificate in pastry arts from the French Culinary Institute and joined an artisanal candy company, where she wore many hats. Upon realizing her strengths -- leading with empathy and compassion, the ability to navigate employee relations issues, and a fearless approach to 'tough conversations' -- Michelle shifted her focus to HR and worked alongside E|H founder Sarah Diehl at the Wythe Hotel. Michelle honed her HR skills at the Wythe Hotel and Troutbeck Resort for nearly four years before joining E|H full-time. Michelle has her bachelor's from FIT, a certificate in pastry arts from the French Culinary Institute (now International Culinary Center), and her SHRM-CP.

Ideal Restaurant Experience

My ideal restaurant experience should feel like being a guest in someone's home. You feel welcomed, the food is comforting yet exciting, and the service is genuine and kind. Your needs are taken care of and you leave feeling replenished.

What does "creating workplaces where people thrive" mean to you?

To create a workplace where people thrive means you have created an environment of trust, respect, collaboration and creativity. You've put in the effort to get to know your team and their unique talents and challenges. From there, you've developed systems and strategies to meet those needs, and provided the tools to succeed.