HR Director

Jerryn discovered her interest in HR and recruiting through a college project, marketing to job candidates the benefits, perks, and unique culture of a local insurance company. This experience was an important lesson that all companies - even those in an industry rarely considered glamorous - can create a culture where people feel supported and can thrive. After college, Jerryn pursued sales positions in fashion, beauty and retail, where she sought out projects in employee relations and communications, ultimately leading her company's recruiting efforts and learning programs. Today, Jerryn continues to grow her career with Empowered Hospitality, helping to build thriving work environments by attracting and developing great talent.

Ideal Restaurant Experience

I am pretty low maintenance when it comes to being a guest at a restaurant. If the staff is approachable, the food is delicious, and the restaurant is clean, you will see me again. That said, I love going someplace with a view, whether it's by the water or on a rooftop!

What does "creating workplaces where people thrive" mean to you?

People thrive at work when they feel included, supported, and challenged. There is open and respectful communication between team members because a community of trust and transparency has been built.

After studying fashion design at FIT, Michelle worked as a designer for renowned clients such as Givenchy, Ralph Lauren, and Ranjana Khan before pivoting her artistic talents to food. Michelle earned a certificate in pastry arts from the French Culinary Institute and joined an artisanal candy company, where she wore many hats. Upon realizing her strengths -- leading with empathy and compassion, the ability to navigate employee relations issues, and a fearless approach to 'tough conversations' -- Michelle shifted her focus to HR and worked alongside E|H founder Sarah Diehl at the Wythe Hotel. Michelle honed her HR skills at the Wythe Hotel and Troutbeck Resort for nearly four years before joining E|H full-time. Michelle has her bachelor's from FIT, a certificate in pastry arts from the French Culinary Institute (now International Culinary Center), and her SHRM-CP.

Ideal Restaurant Experience

My ideal restaurant experience should feel like being a guest in someone's home. You feel welcomed, the food is comforting yet exciting, and the service is genuine and kind. Your needs are taken care of and you leave feeling replenished.

What does "creating workplaces where people thrive" mean to you?

To create a workplace where people thrive means you have created an environment of trust, respect, collaboration and creativity. You've put in the effort to get to know your team and their unique talents and challenges. From there, you've developed systems and strategies to meet those needs, and provided the tools to succeed.